Trusted retail expertise with decades of proven results

Helping retailers turn inventory into cash flow and confidence.

We help specialty retailers make smarter buying decisions, improve inventory productivity, and free up cash tied in stock.

Services

Practical support built for real retail businesses across apparel, outdoor, gift, and lifestyle retail.

Inventory & Cash Flow Coaching

Make better buying decisions and free up cash tied in inventory. We focus on practical actions that immediately improve inventory health and free up cash inside the business.

Retail Data Guidance

Translate complex reports into clear decisions. Our goal is to help retailers turn raw data into clear decisions that move the business forward.

Financial Reporting Guidance

We help demystify financial reporting with clear, practical coaching. Retailers learn how to read their numbers, benchmark performance against similar stores, and make confident decisions based on real financial insight.

Women’s boutique apparel retailers need inventory that feels curated.

We help boutique owners protect cash flow while keeping the store inspiring and fresh.

Built for outdoor specialty retailers.

Empowered Retail helps owners build stores that feel organized, profitable, and easier to run.

Lifestyle and gift retailers rely on curated products and inspiring displays.

We help store owners manage breadth, freshness, and margin without tying up too much cash in inventory.

About Scott & Zac

A family business built around helping independent retailers become more confident, more profitable, and less stressed.

Scott Smith

Helping retailers master inventory, cash flow, and profitability for more than 35 years.

Scott has spent more than 35 years in retail and has helped hundreds of independent retailers improve inventory productivity, cash flow, and profitability. He is known for taking complicated retail numbers and turning them into practical, confident decisions owners can actually use.

His work includes deep expertise in inventory planning systems such as Retail Orbit / Management One, with a focus on helping retailers build healthier businesses through better discipline, better visibility, and better buying decisions.

Scott is also a certified adult trainer. He has trained hundreds of retailers in inventory planning and retail software and serves as the lead trainer for Management One. In that role he has trained many successful retail consultants and helped mentor the next generation of retail advisors and industry leaders.

Zac Smith

Modern retail strategy powered by data, discipline, and measurable results.

Although Zac began his early career as a forestry technician, he was quickly drawn back into the world of retail management he grew up in. Combining that background with strong skills in data analytics, Zac has quickly become one of the most sought-after retail coaches in North America.

Today Zac is trusted with almost a quarter of a billion dollars in annual retail sales across his client portfolio. Over the last five years, he has helped drive more than $50 million in sales growth for his retailers while also improving inventory efficiency and cash flow.

His portfolio is diverse, spanning some of the much loved outdoor stores, fast-moving online fashion brands, and iconic gift and lifestyle retailers. Zac focuses on helping store owners understand the numbers behind their businesses and turn that insight into clear, practical action.

Retail Business Health Check

Quickly assess inventory discipline and financial visibility in your retail business.

51/100

Retail Performance Score
Opportunity for Improvement
Your business has some strong foundations but there are likely opportunities to improve inventory productivity and planning discipline.
Biggest opportunity
Improve inventory planning discipline
Based on your answers, your biggest opportunity may be building a clearer buying plan and tighter control over inventory decisions.

Why Retailers Work With Us

We combine decades of hands-on retail experience with practical coaching and data-driven insight so retailers can make clearer decisions with more confidence.

Decades of Real Retail Experience

We bring more than 35 years of real-world retail experience, helping store owners navigate inventory, cash flow, planning, and profitability with practical advice that works in everyday business. Our goal is to turn complex retail challenges into clear, practical next steps.

Coaching Backed by Data

We do more than review numbers. We help retailers understand what the numbers mean, where opportunities exist, and what actions will improve performance in a way that feels manageable and clear. Retailers leave conversations knowing exactly what to focus on next.

Trusted by Independent Retailers

We have supported hundreds of independent and multi-store retailers with a personal, caring approach that helps owners feel more in control, more informed, and better equipped to grow sustainably.

Our Team

Retail expertise built on decades of real-world experience.

Scott Smith

Founder • Retail Performance Coach & Industry Trainer

Zac Smith

Partner • Retail Strategy & Data Analytics